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Training and Development, Operations and Workforce Management
 
Category:
Call Center JOB WANTED:
Ad Number:
19899
Date Posted:
more than 1 month ago (Not Renewed))
Description:
 SPECIALIZATIONS  Credit Card Value Chain- Credit Card Issue, Servicing Credit Card Accounts, Credit Card Applications, Financial Product Lines, Payment processing, Credit Card Collections, Compliance to FSA and TCF Telecom- Dial up Internet settings, Broadband, Technical Support, Safety, Network Status page, Latest Virus Alerts, Talk Plans Industry Expertise: Green Belt Certification on Six Sigma Principles, Approach and Implementation, TAP certification on Training Delivery by the Training Foundation of UK, Behavioral Analytics by Compucredit Domain Expertise: Compliance Standards such as Infosec, DPA, FSA, and TCF, Credit Card Product Knowledge, FDCPA, Collections  Computer Expertise: MS Office, MS Word, Excel, Power Point and Creation of Process Maps on Visio.
Type:
Full-Time Permanent
Seniority:
Management
Job Title:
Training and Development Manager
Salary $:
Annual
Education Required:
Bachelors
 

Posted By:
Name:
Joel Madtha
Company:
Firstsource Solutions
Address:
L-488, 7th Floor, Raghunath Vihar AWHO
Postal Code:
410210
Country:
India
Phone:
919820408871 Please quote Adpost when calling
Email:


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Training and Development Operations and Workforce Management JOB WANTED in Singapore
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